A. COMPLIANCE WITH LAWS AND REGULATIONS

1. Suppliers must adhere to all applicable laws, regulations, and industry standards (including safety, labor, data protection, trade sanctions, and anti-corruption).
2. Suppliers are required to obtain, continuously maintain, and renew all necessary licenses, permits, and authorizations for the entire duration of their engagement with Teleport.
3. Suppliers must implement robust policies, training, and operational controls, periodically updating them to adapt to evolving laws and operational risks.

B. BUSINESS INTEGRITY, ETHICS AND CONFLICT OF INTEREST

1. All Suppliers must maintain a zero-tolerance stance against all forms of bribery, corruption, extortion, and embezzlement. In conducting business with Teleport, the Supplier shall comply with all applicable anti-bribery and anti-corruption laws pursuant to the relevant laws of each country including but not limited to the Malaysian Anti-Corruption Commission Act 2009 (Malaysia).
2. Suppliers are expected to establish appropriate precautionary measures to prevent its representatives, employees, and subcontractors from making, receiving, providing, or offering any unauthorized gifts, entertainment, payments, loans, or other considerations intended to inappropriately influence business decisions.
3. Suppliers shall avoid situations involving actual, perceived or potential conflict of interest (“COI”). COI occurs when a Supplier’s (or its personnel’s) personal interest, relationships or external activities conflict, or could reasonably be perceived to conflict with the interests of Teleport, or where they compromise, or could reasonably be perceived to compromise the objectivity or judgment of any Teleport employee. The Supplier shall immediately disclose any actual or potential conflict of interest related to its activities with Teleport/Teleporters.
4. Furthermore, Suppliers shall not engage in any anti-competitive or antitrust conduct, such as price fixing, bid rigging, market allocation, or dominant position abuse. Any suspected or known ethical misconduct, bribery, or corruption in connection with Teleport's business must be reported immediately to the designated Whistleblowing Channel via email at [email protected] (reports are treated as strictly confidential and may be made anonymously where permitted by law).

C. CONFIDENTIALITY AND PERSONAL DATA PROTECTION

1. Suppliers recognize the absolute importance of confidentiality and personal data protection. The Supplier must take all reasonable and necessary technical and organizational precautions to protect confidential and personal data to which it has access, preventing unauthorized access, alteration, disclosure, or loss. All operations must strictly comply with the applicable Personal Data Protection Act (PDPA) law and regulations.
2. Confidential information must not be disclosed internally or externally unless explicitly authorized in writing for a defined, legitimate business need, subject to an appropriate confidentiality agreement. Suppliers are strictly prohibited from selling or sharing any personal data of guests, customers, or employees, and must impose these data protection and confidentiality requirements upon their own staff, consultants, and subcontractors.

D. HUMAN RIGHTS, LABOUR STANDARDS AND WORKPLACE PRACTICES

1. Teleport is committed to respecting internationally recognized human rights and expects its Suppliers to conduct business in a manner that upholds the dignity, wellbeing and fair treatment of all individuals throughout their operations and supply chains.
2. Suppliers shall maintain working environments free from discrimination, harassment, physical punishment, or any form of abuse. Employment contracts must clearly state the terms of employment without restricting worker freedom of movement and must not prevent lawful termination of employment. Suppliers must comply with all national laws and regulatory requirements governing wages, working hours, and benefits, and strive to align their practices with International Labor Organization (ILO) standard and respective country’s labor standards. Any form of forced labour or child labour shall be strictly prohibited.
3. Suppliers shall ensure that employment terms are clearly communicated to workers in a language they understand and that employment contracts accurately reflect the agreed terms and conditions of employment.
4. Suppliers shall maintain appropriate policies, controls and oversight mechanisms to identify, prevent and address human rights risks within their operations and supply chains and shall promptly notify Teleport of any material human rights, labour or workplace violations that may impact their ability to comply with this Policy.

E. ENVIRONMENTAL HEALTH AND SAFETY MANAGEMENT

1. Suppliers shall comply with Teleport’s Sustainability Policy. Suppliers must proactively manage health and safety risks through robust systems and controls to deliver a safe, incident-free working environment. Suppliers are responsible for preventing occupational injuries and illnesses, and must provide basic necessities such as safe drinking water, hygienic sanitation, marked fire exits, essential fire safety equipment, and emergency medical kits.
2. Suppliers shall carry out operations with care for the environment and comply with all applicable environmental laws and regulations, as well as consideration of opportunities for conservation of natural resources, material recycling and pollution control to ensure cleaner air and water and reduction of landfill wastes. Suppliers are encouraged to establish a sustainability framework to meet the aspirations of the United Nations Sustainable Development Goals (SDGs). Teleport’s Suppliers shall identify, set targets and implement action plans for reducing environmental impacts in the areas of water, wastewater, energy, greenhouse gas emissions, waste and packaging, to support delivering the needs of Teleport’s sustainability commitments, Sustainability Policy.
3. Suppliers are required to protect biodiversity and land ecosystems across their operations where relevant, while actively communicating Teleport’s sustainability values, priorities, and approach to all stakeholders, including investors, business partners, Suppliers, and guests. Additionally, Suppliers should account for climate related risks such as extreme weather disruptions, delivery delays, and evolving environmental regulations to safeguard business continuity.
4. On environmental management, the Supplier shall carry out its operations with due care for the environment and comply with all applicable environmental laws and regulations. Suppliers are expected to conserve natural resources, practice resource efficiency under the 3R principles (Reduce, Reuse, Recycle), control pollution, and reduce landfill waste, supporting the industry's long-term aspirational goal of achieving net-zero carbon emissions by 2050.

F. SOCIAL RESPONSIBILITY

1. As Teleport values social responsibility and the sustainable development of local communities, Suppliers are expected to respect the communities in which they operate and, where required, align their activities with local community-building, fostering local entrepreneurship, and supporting resilience. Where applicable, Suppliers shall support the growth of responsible tourism and the conservation of natural ecosystems and local heritage sites.

G. COMPETITIVE PRICING AND TRADE COMPLIANCE

1. Suppliers must deliver products and services that meet all applicable technical, quality, and safety specifications without compromise. In alignment with Teleport's focus on operational excellence, Suppliers commit to continuously pursuing cost efficiencies in their daily operations and improving the value and cost of goods and services supplied. This continuous pursuit of productivity and operational efficiency is vital to maintaining mutual profitability and sustainable, long-term business partnerships.
2. Suppliers must also comply with all applicable export, import and trade compliance laws, regulations and regimes in all countries in which Teleport operates.