First-to-last mile eCommerce specialist.
Why teleport it?
Your one-stop provider for eCommerce logistics solutions.
Multiple connections and high flight frequency for your shipping needs.
We've got the highest flight frequencies in Southeast Asia, using the region as a gateway from China to the world.
One-stop solutions for cross-border eCommerce.
We own the region’s largest mid-mile network connecting all key cities, with express customs clearance for select lanes.
Customisable and flexible first-to-last mile solutions.
With multimodal capabilities across land and air and affordable next-day delivery solutions, we are tech-enabled and optimised for cross-border eCommerce.
Our Services
Customise your shipment journey.
We've got faster, cheaper, better solutions from first to last mile.
First Mile
Sender
Trucking
Sorting & Storage
Import custom clearance
Mid Mile
Origin airport
Passenger or cargo flight
Destination airport
Last Mile
Export custom clearance
Trucking
Sorting & Storage
Receiver
Case Study
Creative solutions, proven results.
How we connect China's leading eCommerce marketplace to Oceania, Southeast Asia and beyond.
The challenge
High demand for faster cross-border logistics from China to Southeast Asia.
Need for reliable, affordable, and efficient solutions to meet eCommerce expectations.
Difficulty managing high volumes with traditional air cargo routes.
Our solution
Utilised The Teleport Network® - a hybrid fleet of AirAsia flights and freighters - with direct access to primary and secondary cities in Southeast Asia.
Integrated custom routes to serve underserved markets and optimise cargo flows.
The result
Increased delivery speed from 4 days to next day.
Enhanced market share by providing faster, cheaper, better solutions for eCommerce clients.
Brands we move.
Meet the team
Connect now to curate your logistics.
Simon Lai Weicai
Goh Jyia Whey
Phuriwaj Arunwichayawat
Bambang Sadono
Luigi Joseph Beltran
Find the right solutions for your business now.
Big or small, we move ‘em all.
FAQs
Read our FAQ or email us at [email protected]
Couldn’t find the answer to your question? Visit our support page in the link below.
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If you represent a business that makes recurring deliveries, please click the ‘Get Quotation’ button at the top of this page to fill out the request form. Our team will reach out to you within 3 business days.
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Teleport picks up orders the next working day after order creation. We pick up between 9.30am and 6.30pm, depending on the routes of our drivers.
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We accept shipments of up to 30 kg within these dimension limits: length, width and height under 150cm, longest side under 100cm.
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Perishable items can be classified into fresh (dry) or frozen (wet) goods. Shipment of frozen (wet) items require special handling by the airline, hence prior approval is required.
Fresh (dry) items, on the other hand, are considered general cargo and may be shipped without prior approval. However, ensure that they are properly packed to retain freshness throughout the transit.
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Items shipped must comply with both local customs regulations and airline rules. Here's a list of prohibited items.
Shipping of dangerous goods and/or any items requiring special handling is subject to prior approval from the airline team. If you are unsure, please drop us an email at [email protected] for clarification.
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All parcels must have their printed Consignment Note clearly and securely placed on the package. If shipping internationally or to Sabah and Sarawak (from West Malaysia), please enclose a copy of invoice for customs clearance purposes.
When shipping Dangerous Goods (DG), please submit a copy of the Material Safety Data Sheet (MSDS) prior to the shipment and also attach a copy to the parcel.
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Unfortunately, we do not provide COD services at the moment.
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Teleport's liability to the client is strictly limited to direct losses; all other types of losses or damages are excluded. Teleport's liability over delivery goods is limited to its actual cash value (not exceeding RM 300).
Therefore, each shipment that goes through Teleport must have its content value declared before it can be accepted with a Consignment Note. Any undeclared shipment will default to a maximum value of RM 200.